Shipping policy
Shipping & Delivery Policy
At Noble Luxe Living, we work with carefully selected UK suppliers and delivery partners to provide a reliable delivery service for our furniture, interiors and homeware collections.
Delivery Areas
We currently deliver to eligible addresses within the United Kingdom. Delivery availability, charges and timescales may vary depending on the product, delivery location, size and weight of the item.
Certain locations, including Northern Ireland, the Scottish Highlands and Islands, Isle of Man, Isle of Wight, Channel Islands and some remote postcode areas, may be subject to additional charges or delivery restrictions. Where applicable, we will contact you before dispatch.
Delivery Times
Estimated delivery times are displayed on individual product pages where available. Some in-stock products may qualify for next-working-day or expedited delivery, while larger furniture and specialist items may require additional time.
Delivery estimates are not guaranteed unless expressly stated. During busy periods or circumstances outside our reasonable control, delivery may take longer.
Supplier-Direct Delivery
Some products are dispatched directly from our approved UK suppliers or their appointed delivery partners to your delivery address. Your contact details may be provided to the relevant delivery partner where necessary to arrange and complete your delivery.
Large Furniture & Two-Person Delivery
Large, heavy or fragile products may require a specialist or two-person delivery service. Where applicable, the delivery company may contact you directly to arrange a suitable delivery date or time window.
Customers are responsible for checking product dimensions before ordering and ensuring that the item will fit through doorways, hallways, staircases, lifts and other access points at the delivery address.
Delivery Charges
Delivery charges, where applicable, will be shown at checkout or communicated before your order is confirmed where a specialist delivery quotation is required. Charges may vary according to the product, delivery service and destination.
Receiving Your Order
Please ensure that the delivery address, telephone number and email address supplied with your order are accurate. Where possible, please inspect your order promptly after delivery.
If your order arrives damaged, faulty or incorrect, please contact Noble Luxe Living as soon as possible and provide photographs of the product and packaging where appropriate. This helps us resolve the matter quickly with the relevant supplier or delivery partner.
Failed or Refused Deliveries
Additional delivery, storage, redelivery or collection charges may apply where a delivery cannot be completed because of incorrect address information, inadequate access, nobody being available to receive an arranged delivery, or an order being refused without a valid reason.
Questions About Delivery
If you have any questions about delivery before placing an order, please contact us at info@nobleluxeliving.co.uk.